A lot of people who start using their 1st hosting account, or change companies, usually have queries with regards to how given things are accomplished or experience predicaments when setting up different things such as emails, website settings, etc. This is the reason why, some hosting companies have compiled documentation with the most common questions and issues so as to help their clients obtain info swiftly and easily. Consequently, the client care staff representatives can spend more time on actual issues that particular customers may be facing, since the solution for the smaller things will already be available on the web and clients will be able to easily solve them without getting in touch with the technical support staff. Having exhaustive documentation is vital, particularly for new users with no prior experience, because the web hosting service entails a large amount of functions and lots of individuals can get bewildered about what action to take. A good knowledge base can both help you do the procedures that you need and become aware of how the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting packages come with an exhaustive knowledge base where you can find information about all the predicaments that you may possibly chance upon and their resolutions. You can discover how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are correct, but still you are unable to send email messages, for instance. We have tried our absolute best to be as comprehensive as possible and to encompass all the available options in order to help you save time and efforts and to supply you with different solutions for each issue. The knowledge base comprises educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whereas if you wish to check the whole archive of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will allow you to access the thorough online help documentation that we have prepared for you. The articles themselves feature general info on our web hosting services, educational tutorials about the separate functions that you can make use of, plus troubleshooting instructions that can help you rectify common issues that you may experience. The topics that we have covered include de facto everything, from uncomplicated things such as how to host a new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a particular Control Panel section will always be available on the right-hand side of the page that you’re on, while the full article archive can be accessed through the all-encompassing Help section.