Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Website Control Panel you’ll find an exhaustive Help Center section offering a variety of how–to articles and commonly asked questions. They are contributed by our support team of accomplished techs. Just type in your question and our clever system will return the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • For people who want to learn how to resolve a commonly experienced issue by watching a video lesson, we have added a selection of video tutorials to our Website Control Panel. All the how–to videos are concise and simple to comprehend. They offer you visual demonstrations of various website administration tasks.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 help desk support service and a 1–hour response guarantee. Our proficient technicians will be at your disposal 24–7 to respond to your queries and to rectify any problem that you might possibly come across. Simply send a technical support ticket from the Help section and we will reply to you within a minute.