Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our team of technicians will do their best to reply to your advice needs in about 1 hour. If, however, the problem you have come across calls for aid from our Administrators’ =Dept,= we are going to forward the ticket to the technician on shift and will write a comment to notify you.

  • Top quality support service

  • Top–quality Client Assist Service

  • We will be working for you 7 days a week to provide assistance and technical support and also to assist you with any trouble that you could stumble upon as you are controlling your virtual server. We can support you with all pre–installed programs, like your Operating System, server administration panel (in accordance with the VPS type) and the Website Control Panel produced 100% by us.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Website Control Panel that is included with no charge with your VPS features an internal article base. You’ll find a selection of exhaustive how–to content articles and a group of step–by–step video guides that display all the general website administration tasks. You can gain access to them by pressing the Help or Video keys in the top right corner of each Control Panel section.