Customer Support Channels
A 1–hour Response Guarantee
Offering top notch support promptly is our main priority, so that we back up each web hosting plans plan with a one hour ticket resolution guarantee. Once you supply a ticket or send us an email, our customer support team will try all they possible can to supply the most appropriate remedy for your problem and to supply you with advice in a timely fashion.
A Top–quality Support Service
Our help support service is offered by a team of educated employees which are ready to respond to your questions as quickly as possible. You can easily speak to the technical support crew by starting a help and support ticket from your Website Control Panel or by sending us an e–mail. On working days, you may also contact us on the telephone or take advantage of the live chatting option.
An Intuitive Help Section
If you wish support while working within the Control Panel, you can always simply click the Help control key and find your concern in the selection of posts that will show up. We have also turned the majority of the articles and reviews into training videos. The catalogue of video lessons will show up if you pick the Videos press button located in the top right angle.