Website Migration
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Q: What does the website migration service include? Will my site be safe?
A: When your current hosting provider can no longer satisfy the necessities of your site, or when you suffer from frequent network downtime, or if you have to wait for hours for the client care staff to reply to you, it may be a smart idea to swap your web hosting provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your new provider. At Midland Web Hosting, we realize that this can be hard and time–consuming. That’s why we’ll perform all that for you for free!Our practiced technical staff members will move your website content from your current provider to us. Our techs have extensive experience migrating web sites and are able to handle everything – from a standard WordPress weblog or Joomla™ website, to a highly complex, custom–made web application.
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Q: Just how long will it take for my website to be moved to your platform?
A: While we cannot give you a precise time interval, because there are lots of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our very best to move your website within 48h, and in some cases – within 24h (if the website content is not very large).
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Q: What data will I be required to give to your Website Migration Department?
A: Yeah. We’ll need the name of the site that you want us to transfer. We will also need a means to log into your current hosting account so that we can get the content pertaining to your website.
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Q: The login info for my hosting account is delicate. How can I trust you?
A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a customer. We are committed to safeguarding the security of the personal info obtained from the customers. To accomplish this, we use technical security measures so as to prevent the loss, the misappropriation, the modification or the unauthorized disclosure of the information under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the information that we collect online. When we request users to provide financial information (for instance, a debit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technology.
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Q: How about downtime? Will my website be unavailable?
A: Your site will work just like it did before with your old web hosting provider. Once we are done with the transfer, your web site will be configured to work on our system and we’ll ask you to preview it. If it is working correctly, all you will have to do is edit the name server records for your domain name. Your web site will be migrated over to us with no downtime.
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Q: Will my present web hosting provider learn that I’m leaving them?
A: While we move your website content, your web hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
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Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can access your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.